Customer Experience Management
Software for service provider

TurnFriendly Services helps service companies to increase customer
satisfaction and ensures lasting customer loyalty.

TurnFriendly Services

TurnFriendly Services

With TurnFriendly Services, service companies are provide with a branch-specific platform for processing inquiries, complaints, praise and feedback. Since TurnFriendly thinks from the customer's point of view, customer needs are made transparent, the satisfaction of the complaints is increased and a lasting loyal customer relationship is built up.

Complete hosting package

You have the option to hostTurnFriendly with us or on a server in your company. The ASP solution relieves your IT department and your data is protected in a German datacenter. When setting up you get professional support from our TurnFriendly experts.

Portal for customer issues

The branches are provided with an intuitively operated portal for the collection and reporting of customer issues. Use TurnFriendly at your desk or on the go. For user groups requiring a simple surface. Secure login via single sign-on and coupled with the core application.

User Stories

What is TurnFriendly good for?

Customer feedback is very valuable to us, as the satisfaction of our customers is a critical success factor, especially as a service company.
TurnFriendly thinks from the point of view of the customer, so it is the ideal tool for our service company.
Since I can also use TurnFriendly as a on-demand software, I have been able to significantly reduce the project runtime and costs.

All the Features
you will need

Discover which features of TurnFriendly help you solve your customer complaints faster.


Contact us!

Our team is happy to answer your questions.

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