All customer concerns in a single system
In dealing with complaints, requests and praise – referred to as concerns – usually many areas and departments are involved. TurnFriendly specializes in the company-wide handling of concerns.
- Manage all customer requests from all communication channels directly in TurnFriendly
- Gain valuable insights from the customer feedback
- Improve service quality and differentiate yourself from your competitors
- With TurnFriendly it is also possible to get active feedback
- TurnFriendly makes customer journeys visible and you know what makes your customers tick