We create more positive customer experiences
by professionally managing inquiries,
complaints and feedback.

Learn how TurnFriendly works in just 4 minutes:  

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Lots of benefits

Cost advantages in operation

  • Fully web-based and available as an ASP solution
  • More than 90% of the configuration by internal department
  • Use of industrial standards

Company-wide use

  • Professional and technical client capability
  • Scalable enterprise solution
  • Inividual web portal suited for target groups

Time saving while processing

  • Top-topics for fast recording
  • Automatic process distribution
  • 1-click documents for quick response

Intelligent functions

  • Context-based text modules
  • Online reports from suppliers and service providers
  • Integrated knowledge base, which actively displays documents without searching

Over 14.000+ users trust TurnFriendly

For more than 20 years, we have been developing software for customer
experience management. Learn more about our clients

Complaint Management Software

TurnFriendly is one of the leading systems
for complaint management.

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All the Features
you will need

Discover which features of TurnFriendly help you solve your customer complaints faster.

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Questions? Contact us!

Our team is happy to answer your questions.