Individual Campaigns: Select the collected customer experiences and feedback - then react exactly to the experiences of your customers. Gain a complete picture of your customers.
CloseUse TurnFriendly at your desk or remote. For user groups that need a simple interface.Secure login via single sign-on and coupled with the core application.
CloseTurnFriendly actively displays the appropriate knowledge documents - depending on the context of the issue. Documents can be directly recorded and versioned with changes. Fast and uniform.
CloseCreate web-based surveys quickly and easily without programming and evaluate the data directly. Simple design with images and dynamic fields. Everything integrated in TurnFriendly - for more customer orientation and proactive action.
CloseCreate detailed statistics and evaluations. TurnFriendly has more than 60 standard reports - all as downloads including filter function. Valuable information in real-time allows for timely improvements and provides a sound basis for decision-making.
CloseIn Turnfriendly all the data converges. Interfaces to other systems can be integrated individually. Not just to cloud services, but to your existing system landscape - no matter what interface technology is used. Highly integrated, coupled with what is important to you.
CloseYour customers expect to get response quickly, no matter what channel they use for contact. The Smart-Input-Connector allows you to connect forms and process them directly. Everything bundled in an electronic file.
CloseCentralize all issues in a single system. Collect and structure valuable information across department boundaries. TurnFriendly gives you transparency about all your needs and enables a fast and personal approach to your customers.
CloseYou receive software and industry-specific know-how from a single source: Customer Experience Management Software that fits your industry.
For more than 15 years, we have been developing software for customer experience management. Learn more about our clients
TurnFriendly is one of the leading systems for complaint management.
Learn moreDiscover which features of TurnFriendly help you solve your customer complaints faster.
Features
