SPECIALISTS IN COMPLEX SERVICE PROCESSES
Eight building blocks for connected service processes.
The eight building blocks work together on one shared platform. Start with the features your organisation needs and expand your use step by step.
How we price your solution →
INDUSTRY AND IT
Adapted to your industry and organisation.
A booking record in tourism needs different information from a retail complaint or a complaint at a bank. TurnFriendly combines a shared approach to handling cases with your industry's workflows and data. Business teams configure each process step to fit your organisation.
Find your industry ↗Multiple brands. One platform.
Multiple brands work in a shared TurnFriendly environment with guaranteed tenant separation. Case and product assignments, response templates and reporting can be configured by brand. User permissions control access to brands and their data.
Work across languages.
German and English are included as standard. Additional languages are supported for the interface and for creating customer responses.
For your technical assessment, explore how existing systems connect, compare cloud and on-premise deployment, and review security and access rights.
YOUR NEXT STEP
Assess TurnFriendly with a concrete use case.
In 30 minutes with Marco Rothberg, discuss a typical customer case: the teams involved, recurring steps and existing systems. Together, we’ll review which building blocks can help and what to assess next. Free of charge and without obligation.
An ROI Excel template for your own benefit and cost assumptions.