Youtravel.com uses TurnFriendly in complaint management and customer service. Proven modules and features for tour operators and travel agencies helped demonstrate its suitability. For this international tour operator, integration with the existing system landscape was a key selection criterion. A tailored reservation-system interface met this requirement. TurnFriendly models Youtravel.com’s service processes and supports customer service.
CUSTOMER PROJECT
Youtravel.com
Reservation interface · International service processes
Company website ↗
How would you like to handle customer cases?
In 30 minutes with Marco Rothberg, discuss which experiences from this project are relevant to your service processes. Together, review the teams involved, existing systems and the next steps. Free of charge and without obligation.