CUSTOMER PROJECT
Complaint management · Quality · Regulatory requirements
Trade Republic chose TurnFriendly to meet its high standards for efficiency and quality in customer case processing. The platform supports complaint management and positive customer experiences.
The published project report also describes consideration of regulatory requirements in complaint management.
In 30 minutes with Marco Rothberg, discuss which experiences from this project are relevant to your service processes. Together, review the teams involved, existing systems and the next steps. Free of charge and without obligation.
