As a subsidiary of Deutsche Bank, our complaint management processes have been integrated into the multi-client software platform TurnFriendly Finance.
CUSTOMER PROJECT
Postbank
Decentralized and centralized complaint management - Banking integration - TurnFriendly Portal - Digital complaint manager
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How would you like to handle customer cases?
In 30 minutes with Marco Rothberg, discuss which experiences from this project are relevant to your service processes. Together, review the teams involved, existing systems and the next steps. Free of charge and without obligation.