As a Deutsche Bank subsidiary, norisbank uses TurnFriendly for case management. Incoming cases are automatically distributed within the group to the responsible case managers.
CUSTOMER PROJECT
norisbank
Case management · Automatic distribution
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How would you like to handle customer cases?
In 30 minutes with Marco Rothberg, discuss which experiences from this project are relevant to your service processes. Together, review the teams involved, existing systems and the next steps. Free of charge and without obligation.