CUSTOMER PROJECT

Gunz

B2B and B2C · Portal · Inventory management

Back to references
Gunz

Gunz distributes confectionery, baked goods, snacks, and beverages internationally. TurnFriendly is primarily used for claims and inquiries from B2B and B2C customers, as well as for communication with suppliers.

Field sales and warehouse teams use the TurnFriendly portal. Inventory management interfaces integrate the platform into the existing system landscape. The project report also details support for quality-related ISO requirements.

Company website ↗
← Back to references

How would you like to handle customer cases?

In 30 minutes with Marco Rothberg, discuss which experiences from this project are relevant to your service processes. Together, review the teams involved, existing systems and the next steps. Free of charge and without obligation.