Good news from Berlin: the Federal Ministry for Digital Transformation and Government Modernisation (BMDS) is taking on patronage of the “Software Made in Germany” quality seal from Bundesverband IT-Mittelstand e.V. (BITMi).
What is behind the quality seal?
“Software Made in Germany” stands for software developed and hosted in Germany that meets high expectations for quality, data protection and support. It gives companies and public institutions guidance when seeking digital solutions focused on first-class service, high quality and future readiness.
Our contribution as a BITMi member
TurnFriendly belongs to BITMi and supports the values behind the seal.
Transparency, quality and a deep understanding of specific customer requirements are at the heart of our DNA.
The ministry's patronage indirectly strengthens the environment in which TurnFriendly positions itself as a provider.
The message is clear: digital sovereignty and high-quality business software from Germany receive active political support.
Relevance for complaint and customer service management
Complaint management software handles sensitive customer information.
Data protection, auditability and traceability are compliance requirements.
A German location can offer regulatory advantages in this context.
GDPR compliance, clear responsibilities and reliable support structures are crucial for many companies.