Task Management
Tasks can be controlled in teams by using task management of Turnfriendly. These tasks are basically of any kind and are activated within the customer contacts. Call centers take orders, which are forwarded to the responsible department for editing by the task management.
What has been solved by emails so far
The information via email is then settled of TurnFriendly. It is amazing, how many internal emails are written. A multiplicity of these emails contains nothing else as the request to settle a certain task. Transparency is lost and expenditures are increasing. With TurnFriendly, tasks are generated, provided with the responsible persons and the target time and are arranged automatically.TurnFriendly takes care of the information via email. In the result central transparency is established again, processing times can be measured and completeness is ensured.
From simple to complex workflows
Even complex workflows can be implemented quickly by TurnFriendly. It is especially important to us, that there is a high level of measurability for each work step. This happens in form of freely definable checklists, which are filled by the respective employee. A further advantage is that these checklists can be evaluated immediately. The results of all business processes are thereby presented permanently. Steps for optimization show themselves very fast and the enterprise increases its efficiency.
